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Homeowner guide

AC Not Working After a Power Outage

Outages and voltage dips leave equipment tripped, locked out, or reset. A short checklist resolves a fair number of these.

Residential requests only. Call 24/7 to check emergency service availability.

Technician inspecting the wiring of a residential indoor air handler in a garage

Thunderstorm season here brings brief interruptions and voltage sags along with full outages. Cooling equipment responds to those events with protective delays, tripped breakers, blown low-voltage fuses, and occasionally damaged components.

Work through the checks below before requesting service, and be ready to describe what happened in detail.

Give it a few minutes first

Many systems include a built-in delay of up to five minutes after power is restored to protect the compressor. If cooling does not start immediately, wait before touching anything.

Check power in stages

  • Confirm the rest of the house has power
  • Check the breaker for the indoor air handler and the breaker for the outdoor unit
  • Confirm the breaker serving the outdoor unit is set, without opening any electrical enclosure
  • Make sure the indoor service switch near the air handler was not bumped off
  • Reset a tripped breaker one time only

Check the thermostat

A blank or reset thermostat is common after an outage. Replace batteries, confirm mode is COOL and fan is AUTO, and check that a schedule did not revert to a default setpoint. Smart thermostats sometimes need to rejoin Wi-Fi before schedules resume.

Look for signs of damage

Burning smells, scorch marks, a breaker that will not hold, or a humming outdoor unit that will not start all suggest something failed during the event. Leave the system off and describe what you observed.

Why outages damage equipment

Voltage sags force motors to draw high current, which is hard on capacitors, contactors, and windings. Repeated cycling during a storm compounds the stress, which is why capacitor failures often follow storm weeks.

Technician inspecting the wiring of a residential indoor air handler in a garage
Technician inspecting the wiring of a residential indoor air handler in a garage

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Questions homeowners ask

Frequently asked questions

Should I turn my AC off during a storm?
Switching the system off at the thermostat during an active electrical storm is a reasonable precaution, and turning it back on a few minutes after power stabilizes avoids a hard restart into a sag.
My thermostat is blank after the outage. Is it broken?
Not necessarily. Dead batteries, a blown low-voltage fuse, or a tripped condensate safety switch can all blank a display. Check batteries and breakers first.
Would a surge protector help?
Equipment-level surge protection is available and some homeowners choose it, especially in storm-prone areas. Ask a provider what is appropriate for your system.

Residential AC requests

Need residential AC help in the Shreveport area?

Call any hour to check current service availability, or send your request online and a participating independent local provider may contact you.

Same-day and 24/7 emergency service may be available depending on participating provider coverage, location, technician availability, demand, and appointment capacity. Availability is not guaranteed.

Call 318-330-2592 Request Help